Product Care

All materials are sourced for their unique qualities and carefully crafted. Any incidental marks, tonal changes and/or textural variances are part of the material’s natural characteristics and should not be considered as imperfections.

SHOES AND BAGS

• All types of leather, synthetic and other materials, including metal accessories, react to humidity and may cause permanent wear and tear.
• Avoid getting it wet and avoid exposure to direct light and heat.
• Avoid contact with oily substances, cosmetics or solvents. Avoid excessive overexposure to direct light as colour fading may occur.
• To clean your shoes and bags, wipe with a soft dry cloth. When not in use, store in a protective bag in a cool, dry place.

REPAIR POLICY

Depending on the condition of the item, we will try our best to repair the faulty item. This service is not guaranteed for all types of damage. For any repair inquiry, please visit our outlet for more information or contact us at customercare@metmill.com